Return requests must be made within "24 hours" of receipt of your order either by e-mail or phone. If you choose to return your item you must contact Mississippi Prospectors and Detecting Supply prior to returning your item to receive an RA# and address to return your item to. Item must be returned in the same shipping manner as when received (USPS, FedEx, UPS). Tracking number must be e-mailed to firstname.lastname@example.org.
You will be responsible for the shipping fee to return your item. There is a 20% restocking fee on all returned items. Returns must be received by Mississippi Prospectors and Detecting Supply within 10 days once the RA# is issued. Return must be in the original packing and packaging material. Return must bear no markings or be otherwise defaced or damaged in any way. Sample, custom made and special request order items cannot be returned. Returns which do not meet the conditions as described will be returned to buyer at buyer's expense. It will be at the discretion of Mississippi Prospectors and Detecting Supply to issue a refund. Once the return is inspected and approved, you will be issued a refund minus the 20% restocking fee. Do not return your item until you have contact Mississippi Prospectors and Detecting Supply.
A supreme effort is made to see that your order is shipped correctly and reaches you safely. If you receive a damaged item you must contact Mississippi Prospectors and Detecting Supply immediately within "24 hours" of receipt of your order or you will be denied. You must have pictures of the damages to the packaging and damages to the item. You must have the original packaging the order was shipped in. The carrier will need to see the packing material to consider a claim. If possible you will need to return the damaged item with the original packaging. Damaged items will be replaced with the same item only. There will be no restocking fee or return shipping fees on damaged items. Damage returns must be returned within 10 days once the shipping label is issued. We will e-mail you a shipping label for your return. If the same replacement item is not available a refund will be issued if approved. Refund will be issued after we inspect your item for damages and approves the refund.
Please Note: No refunds, exchanges, shortage claims or replacements will be given should you choose not to contact Mississippi Prospectors and Detecting Supply within "24 hours" of receipt of your order. "No Exceptions"
Orders are placed immediately unless there is a need to contact the customer. Placing your order with my supplier quickly allows you to receive your item(s) quicker so you can start enjoying them sooner.
Should you choose to cancel your order, the process may have already started or your order may have been shipped. If already shipped cancellation will not be possible. If the order has shipped and you still want to cancel you must contact Mississippi Prospectors and Detecting Supply prior to returning your item. You will be responsible a restocking fee of 20% when returned.